How to login your Support Centre?+
You will receive an automated email from our customer support portal in 30 minutes of your profile creation once you complete the payment process. In that email, we will share your user name and password. You can access our Support Centre Portal by clicking here.
Why Profile Analysis Required?+
Profile analysis is a detailed process of understanding your profile and deliver the right resume service. We are resume experts not resume mill. As per our transparency policy, we will disclose our drafting strategy to you before starting the drafting process in the form of the Profile Analysis Report. In this report, we will define what type of resume is suitable for you, what are the sections we need to include in your resume, the current status and our strategy to develop the content with respect to every section will be documented.
Do I get a telephonic call? If Yes, When? +
One of our consultants will reach you over the phone once the profile analysis report is complete. The Turn Around Time for Profile Analysis Report is eight working hours. Our consultant will help you in understanding the report and to assist you to share further inputs. Please login to our support centre to communicate with us.
When I get my first draft?+
Our process is transparent, you will get the draft no 1 of your professional resume within Four Working Days upon the receipt of final inputs. You may get an early delivery subject to the load conditions. Please login to our support centre to communicate with us.
What value do I get apart from resume writing? +
Your association with us will not just be confined to creating the content for your resume but also getting you educated about the strategy behind developing of the resume content, of every single segment so that you get the complete confidence to customize your resume in future.
Can I use the Resume to apply for jobs in any countries?+
We adhere to international standards, right from choosing the resume type to content delivery. However, minor customization is required as per the country/employer requirements. For example, stating personal information is not required when you apply to countries like the USA, Canada, Australia, etc.
I’m in a hurry. How fast can you delivery my resume?+
We have two addon services which could help you to bypass the queue system. You can avail either Express Delivery Addon (3 days) or Premium Delivery Addon (24 hours from the receipt of final inputs) as per your requirements
Explain about Express Delivery Addon+
If you availed our Express Delivery Addon, the profile analysis process would be completed within eight working hours, and you get the draft no 1 of your resume done in 3 working days (from the receipt of final inputs)
Explain about Premium Delivery Addon+
If you availed our Premium Delivery Addon, the profile analysis process would be completed within four working hours, and you get the draft no 1 of your resume done in 24 working hours (from the receipt of final inputs). We accept up to 4 premium delivery orders a day so kindly confirm with us regarding the availability of slots before placing orders. Secondly, we assign our writers to work beyond our regular timeline irrespective of working days/hours to ensure the fastest possible Resume delivery
Should I need a Cover Letter?+
Cover letter is a document which helps you to convey the right message to your potential recruiter and encourages them to have a look at your profile. You can use the cover letter content on the body of your email to approach your recruiter
What is LinkedIn Profile Optimization Service? +
LinkedIn is a social network where professionals connect. We will do needful optimization at the content level, by extracting the details from your existing resume to ensure your profile is eligible to receive maximum visibility and share you a checklist which you need to follow on a natural basis to gain more out of LinkedIn.
What is an E-Resume?+
E-Resume is nothing but your personal website with a blog. People can download your resume from your website by validating their email (which protects your private data). You can show how strong you’re in your domain by listing out your photos/videos containing special moments/you can also write articles to express your knowledge to the world.
What If I become idle for a long time+
You can enjoy 30 days of service period from the start of our services. We will send you a friendly reminder during your service period at an interval of 2 days to request you review or further iterations. If you didn’t finalize your resume between 30 days, then the latest resume draft will be marked as final.
How much I need to pay for Resume iteration after service validity+
We offer a dedicated service called Resume Correction Service to cater to suit the minor modifications. The fee for resume correction service is INR 499 or 50% of your Resume Writing Fee (whichever is higher). You can write an email to services@resumemaster.in to avail our Resume Correction Services.
Shall I pay by NEFT/IMPS+
Yes! It is possible with Resume Master. However, you have to sign up and account and place order through our website. While Selecting the payment option you have to choose “Direct Bank Transfer” option. 
What are the payment modes accepted?+
We accept payment via Credit Card, Debit Card, Internet Banking through PayTM, PayPal, PayUMoney and Instamojo. You can also pay our fee using popular wallets. Alternatively, you can make payment directly to our bank account through NEFT or IMPS.
EMI Option Available?+
Yes. Choose “Instamojo” while selecting the payment mode and you will be given a list of accepted credit cards which are eligible for EMI payment. The cards eligible for EMI is
- ICICI Bank
- Axis Bank
- Standard Chartered Bank
- Kotak Mahindra Bank
- HSBC Bank
- Yes Bank
- IndusInd Bank
- RBL Bank
What is the best way to reach Resume Master?+
If you’re our existing customer then please login to our support centre to communicate with us.
If you are about to enquire about our services then connect with our team instantly via Live Chat (Mon-Fri 10:00-18:00, Sat 10:00 to 13:00) or by writing to contact@resumemaster.in
What are the Wallets I can use to pay my fees?+
You can select instamojo as your payment option if you’re using the following wallets
- JioMoney
- OLAMoney
- Freecharge
- Mobikwik
Select PayUMoney as your payment option to use the following wallets
- PhonePe
- ioMoney
- OLAMoney
- Freecharge
- Oxigen wallet
- Airtel Money
- PayCash Card
- PayZapp
- Yes Pay Wallet
I'm not from India? How should I pay my fees?+
Choose PayPal as your payment option and complete payment using your International Debit/Credit card which is accepted by PayPal
Why do you not support Visual Resume/CV?+
We retired the visual resume/CV services since December 2015 after a meticulous evaluation. Graphical content, content inside text boxes and tables are not crawl-able by ATS (Applicant Tracking System). As we want to be your real career support team, we retired our Graphical Resume Writing Services. However, if you’re from the Creative/Media background, then we will advise you to get both versions of your resume (text for portal and visual for interview) viz. Text and Visual Resume. In this case, we will prepare a visual resume/cv at an additional designing charge of Rs 1500/Page
Can I see some resume samples you did?+
Kindly click here to view the resume samples done by us.
Please note: We have deleted the private and confidential information and those areas may look plain and irregular.
How to contact our consultant after availing our Resume Writing Service?+
If you are from India dial our Toll-Free Support Number 1800-123-7135. If you are not from India, dial our Global Support Number +91-7639182732
Please Note: All conversations with us will happen via our Support Centre portal from Jan 1st, 2020 so please login to our support centre to communicate with us.
How to avail Resume Services?+
In order to avail our Resume Service, you need to signup an account on our website.
Step 1
Click here to sign up and select your resume plan and complete the payment process. After completing the payment process, you need to upload your existing resume to begin our services by login to your user dashboard. In case, if you completed payment using NEFT/IMPS then please share us the payment id/Payment receipt (screenshot) to make faster verification and initiation of the process.
Step 2
We will extract information from your existing resume/inputs and do a process called profile analysis and update you the areas where improvement is required. Along with that report, you will be getting the language proficiency score and plagiarism report for your existing resume. A Personal Consultant will be assigned to discuss with you to understand your requirements and to get some additional inputs to develop your resume.
Step 3
After reviewing the final inputs, our writing team will prepare a draft and send it for your approval. You will also get the language proficiency score and plagiarism report for the draft no 1 so that you can able to compare the level of improvement done by our team. As a part of our transparency policy, we will share the base file (your existing resume if provided) in which the content will be highlighted in multiple colours to let you know about the content extraction process.
